Working with eIAM

Tile Working with eIAM
Working with eIAM

The market service eIAM controls access to web applications, native mobile apps and web services of the Federal Administration and protects them against unauthorised access.

eIAM federates the electronic identities of different internal and external identity providers into federated identities for the target applications and enforces the required authentication strength. eIAM enables single sign-on (SSO) across multiple applications.

Optionally, eIAM can provide the connected applications with statements on the authorisations of the users. The so-called access management (authorisation system) corresponds to eIAM Service 7.

eIAM "Landing page"

Layer model of a table
This page serves as a landing page for referencing from the operations manuals of the integrated applications. Here you will find the relevant information for the most frictionless collaboration possible between the operating/project organisation of your specialist application and eIAM.
Pay particular attention to the eIAM release plan section, which contains information on which work with a possible impact on your application will be carried out at which stage and when.
  • Please do not plan work around the release dates on REF and ABN for which you are absolutely dependent on eIAM.
  • The REF and ABN stages are not subject to any SLA. Especially in the case of service release installations, interruptions may last longer and have an impact on the integrated business applications.
  • Please plan your regression tests into these periods at an early stage so that any bug fix releases are possible in good time.

eIAM infrastructure and use


The eIAM service is a VK3 standard service of the Federal Administration, or the FCh DTI with the service provider FOITT. The current figures of eIAM are as follows;
  • Integrated solutions: +700, all departments and the Federal Chancellery, as well as third-party offices, approx. 5-15 additional per month
  • Number of eIAM authentication tokens: approx. 500'000/day (record: 687'439 in November 2022)
  • Number of identities: 2.45 million, approx. 100-120 additional per day
  • Annual growth has been about 30-50% in recent years